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New phishing scam targets wireless customers: Here's how to stay safe

Posted on April 18, 2014
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As fraudsters are continually finding new ways to take advantage of both carriers and customers, Union Plus and AT&T remain vigilant about protecting union members from communications fraud.

Recent reports are being received from AT&T Wireless customers of receiving calls that play an automated message telling them to go to a website to redeem a service credit, such as a bill discount or a gift card.

These fraudulent calls are part of a Fake Website Phishing Scam, and are being made to millions of mobile numbers, including consumers, businesses, and across wireless carriers.

What to do:

  • The message may ask that you login to a website using your AT&T website information. Do not provide website login information to the website received in these messages. This information can be used by the scammer to place orders or change account information.
  • Ignore the message. Your AT&T account information should only be used for the AT&T website.
  • Report this activity to AT&T at abuse@att.net.

Union members can stay informed about telecommunications fraud at the Telecommunications Fraud Protection & Prevention from AT&T. This website provides up-to-date information regarding the latest scams, including: identity theft, malware, email fraud, PBX/VM/CPE Fraud, Calling Card Fraud, and more.


What's new with the Union Plus AT&T Discount Program?

You may already know that union members can save 15% off select monthly service plans with AT&T and Union Plus, but do your union friends? From now until September 15, help Union Plus spread the news about the savings by entering the Member Refer A Member Contest. It's easy to enter, and you could monthly prizes of smartphones and tablets from Samsung, Nokia, and others, plus a grand prize of four 4-Day Disney's Magic Your Way tickets to Disney World.

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Your union membership dictates which Union Plus benefits you are eligible to use.

  1. What your national union’s name (not just your local number)? Scroll through the list we have to see if you recognize your union.
  2. What type of work do you do (select your occupation)?
  3. Do you have a union member card or union publication/letter that shows the name of your union? Find something with the name of your union, not just a local number.
  4. Is there a shop steward or work colleague you can ask what the name of your union is? You can even ask your human resources department to tell you the full name of your union?
  5. Do you have a Union Plus Credit Card? If so, the name and logo for your international union should appear on the front of the card.

Union Plus Credit Card

Union members are automatically eligible for their union's Union Plus benefits and you do not need to be a Union Plus Credit Cardholder in order to access your union's Union Plus benefits.

But - if you are a Union Plus Credit Cardholder, you could be eligible for additional discounts.