Union Plus

Union Plus is brought to you by Union Privilege, established by the AFL-CIO to provide consumer benefits to members and retirees of participating labor unions. Learn More
Don't miss out on valuable offers! Learn about all your eligible benefits by providing your union information Never Show Again Close
Union Plus
Union Benefits Locator

Tell us who you are

Select Your Union

Select Your Occupation

Union Plus Frequently Asked Questions (FAQ)

  • print

Did you know union members (including retirees) are automatically eligible for their union's Union Plus benefits from Union Privilege? Start using them today!

    ABOUT UNION PRIVILEGE

  1. Who is Union Privilege? And, what is the difference between Union Plus and Union Privilege?
  2. Do union member dues support Union Privilege?
  3. How many Union Plus benefits are there and what are they?
  4. Where can I find information about the different types of Union Plus programs and the services they include?

  5. ELIGIBILITY

  6. Who is eligible for the benefits?
  7. How do union members join Union Plus?
  8. Do I need to have the Union Plus Credit Card in order to use the other Union Plus benefits, such as the discounts?
  9. I've heard that I can't participate in some of the Union Plus programs. Why doesn't my union offer all the Union Plus benefits?
  10. You offer valuable benefits, but I'm not a union member. How can I join or start a union?
  11. I'm not sure what my international union name is. Can you help?
  12. I live in Canada. What Union Plus programs are available in this country?

  13. PROGRAM VALUE

  14. What makes Union Plus unique?
  15. What kinds of reviews have Union Plus programs gotten?
  16. How do your programs help union members?
  17. Just how much can I save with Union Plus benefits?

  18. UNION PLUS SERVICE

  19. How do you handle customer service?
  20. What do I do if I have a complaint?
  21. I no longer wish to receive mail from Union Privilege. How do I remove my name from your list?
  22. I'm a provider interested in joining one of the Union Plus programs. How can I participate?

  23. UNION QUESTIONS

    NOTE: Union Privilege can only answer questions about the Union Plus benefits. You should direct other union-related questions to your national or local union.

  24. Can you tell me my union ID/member number?
  25. I have a question about my union dues. Can you help?
  26. Can you tell me about upcoming conferences for my union?
  27. I need to get in touch with my local union. Could you give me the phone number?
  28. How can I get in touch with my international union?
  29. I'm a union member with American Federation of Government Employees (AFGE). I heard that I should call them directly for benefits information. Do you have contact information?

  30. UNION PLUS SCHOLARSHIP QUESTIONS

  31. When is the new scholarship application available?
  32. What is the deadline for applying?
  33. When will the scholarship winners be posted on the website?

 

    ABOUT UNION PRIVILEGE

  1. Who is Union Privilege? And, what is the difference between Union Plus and Union Privilege?

    Union Privilege is the organization behind the Union Plus programs.

    In 1986, the AFL-CIO created Union Privilege to provide consumer benefits programs to union members. Union Privilege reports to a board of international union officials who guide our direction.

    We use the collective purchasing power of millions of union members to develop the Union Plus programs, which provide more quality, value and service than comparable programs available to the general public.

  2. Do union member dues support Union Privilege?

    No dues money goes into the development or operation of any Union Plus program.

  3. How many Union Plus benefits are there and what are they?

    Union Privilege has developed over 40 Union Plus benefits. Each international union decides which benefits it will offer to its membership.

    You can download and print a guide to your union's benefits at UnionPlus.org/PDFGuide. Or, call the leader line at 1-800-472-2005 (8:30 a.m. - 4:30 p.m. ET, weekdays) to find out which benefits you and your members are eligible to use.

  4. Where can I find information about the different types of Union Plus programs and the services they include?

    Thanks for your interest! Keep in mind that each international union selects the Union Plus programs it participates in and offers to members.

    Select your union from the top right section on the Union Plus site, then you'll see all the Union Plus benefits your union offers.

    You can also visit www.UnionPlus.org/PDFGuide for a handy, printable guide to your benefits.

  5. ELIGIBILITY

  6. Who is eligible for the benefits?

    Current and retired union members are automatically eligible for their union's Union Plus benefits.

    Family members - including spouses, parents and children - are often eligible for the benefits too.

  7. How do union members join Union Plus?

    There is no Union Plus membership. There is no separate sign up and no enrollment fee for the Union Plus programs.  Union members are automatically eligible for their union's Union Plus benefits.

  8. Do I need to have the Union Plus Credit Card in order to use the other Union Plus benefits, such as the discounts?

    No, you do not need to carry the Union Plus Credit Card in order to use the other Union Plus benefits. Union members are automatically eligible for Union Plus programs the day their union memberships begin.

  9. I've heard that I can't participate in some of the Union Plus programs. Why doesn't my union offer all the Union Plus benefits?

    We are happy that you are interested in Union Plus programs! Each international union selects the Union Plus benefits it wants to participate in. If you feel you'd benefit from a program that your union doesn't offer, you may want to contact your union to express your interest. It may consider participating in more programs in the future.

    Try visiting the AFL-CIO or Change-to-Win (CTW) Web site to find your union's contact information.

  10. You offer valuable benefits, but I'm not a union member. How can I join or start a union?

    Union Plus benefits are exclusively for union members. Please visit the AFL-CIO Web site for information on how and why people join unions.

  11. I'm not sure what my international union name is. Can you help?

    If your international union participates in Union Plus programs, you may be able to recognize your union's name in the top right section of the site's pages. Otherwise, try checking some of the following sources below. Your international union membershipdictates which Union Plus benefits you are eligible to use.

    * What your national union's name (not just your local number)? Scroll through the list we have to see if you recognize your union.
    * What type of work do you do (select your occupation)?
    * Do you have a union member card or union publication/letter that shows the name of your union? Find something with the name of your union, not just a local number.
    * Is there a shop steward or work colleague you can ask what the name of your union is? You can even ask your human resources department to tell you the full name of your union.
    * Do you have a Union Plus Credit Card? If so, the name and logo for your international union should appear on the front of the card.
  12. I live in Canada. What Union Plus programs are available in this country?

    Due to different laws, some benefits are not available to Canadian residents. The Union Plus car rental discounts and the Union Plus Flower Service are available to Canadian residents. For a full list of all programs you're eligible to use, please see this eligibility page.

    Many Canadian local unions also offer other benefits to their members. Contact your international or local union office directly to find out more. 

  13. PROGRAM VALUE

  14. What makes Union Plus unique?

    Union Privilege is the only consumer benefits organization dedicated to creating programs for union members. We report to a board of union officials who guide our direction and oversee our progress. Union Privilege also works with worker-friendly companies and regularly compares each Union Plus program's value, price and features with the competition. 

    Union Privilege's unionized staff constantly monitors the programs to ensure the program providers comply with  standards and that union members get the value and the service they deserve. And, every year, we complete a full, top-to-bottom competitive review of each program to make sure we are providing the best possible benefits to union members.

    We also value social responsibility, including philanthropy and supporting the labor movement.
  15. What kinds of reviews have Union Plus programs gotten?

    Outside experts have recognized the programs for their service, savings and solidarity. A recent example: Gerri Detweiler, a highly respected consumer educator and advocate, calls the Union Plus Credit Card a "good guy" example that "should be the standard, not the exception" for affinity credit cards.

  16. How do your programs help union members?

    We offer special assistance to union members who face financial hardship due to a layoff, strike, disability or natural disaster. Union Plus programs are not just about price savings, but also about the extra service and value members and their families receive.

  17. Just how much can I save with Union Plus benefits?

    Union members could save as much as $4,000 annually! Calculate for yourself how much you could save at UnionPlus.org/Savings.

  18. UNION PLUS SERVICE

  19. How do you handle customer service?

    Union Privilege works with each Union Plus program provider to manage customer service. We have set standards - such as how quickly calls must be answered - that each provider must meet. Plus, Union Privilege staff regularly monitor service calls to ensure that individual representatives are following procedures.

  20. What do I do if I have a complaint?

    First, we recommend you contact the Union Plus program provider. Customer service information is also available on all the benefits pages (see purple tabs on the benefits pages) on this site. You can search for program names in the top/middle section of every page of this site.

    Still need help with resolution of a problem? We realize that sometimes you may need additional help with a concern related to your Union Plus benefits. The Union Plus Member Advocacy Program, staffed by OPEIU Local 2 union members, is here to help you resolve any problems you have with a Union Plus program. Contact us at 1-800-472-2005 (8:30 a.m. - 4:30 p.m. ET, weekdays) or complete the Union Plus Feedback Form.

    If possible, please have the name or employee ID number for the Union Plus benefits provider staff member you spoke to.

  21. I no longer wish to receive mail from Union Privilege. How do I remove my name from your list?

    It's quick and easy. Complete the Union Plus site registration (see right column) and you can unsubscribe from Union Plus mailings.

  22. I'm a provider interested in joining one of the Union Plus programs. How can I participate?

    Providers interested in the Union Plus Health Savings program can call: 1-800-228-3523.

    Attorneys interested in the Union Plus Legal Service program can complete our convenient online recommend a lawyer form. Union members can also recommend an attorney via the same form.

  23. UNION QUESTIONS

  24. Can you tell me my union ID/member number?

    Sorry, we do not have records of union IDs or member numbers. You do not need your member number in order to use the Union Plus benefits. Some unions do not even have member numbers. If you need your member number for some reason, contact your local. Try visiting the AFL-CIO or Change-to-Win (CTW) Web site to find your union's contact information.

  25. I have a question about my union dues. Can you help?

    No dues money goes into the development or operation of any Union Plus program. We are not a union office; instead, we offer a variety of benefits to participating unions. Please contact your local or international union with questions about your dues. Try visiting the AFL-CIO or Change-to-Win (CTW) Web site to find your union's contact information.

  26. Can you tell me about upcoming conferences for my union?

    Local, state, regional and international unions have many events throughout the year. Try visiting the AFL-CIO or Change-to-Win (CTW) Web site to find your union's contact information.

  27. I need to get in touch with my local union. Could you give me the phone number?

    Sorry, we do not have phone numbers for local unions. You can contact your national union headquarters and they can provide you with the local union number. Try visiting the AFL-CIO or Change-to-Win (CTW) Web site to find your union's contact information.

  28. I'm a union member with American Federation of Government Employees (AFGE). I heard that I should call them directly for benefits information. Do you have contact information?

    Yes, the AFGE Benefits hotline is: 1-888-844-2343.

  29. How can I get in touch with my international union?

    Try visiting the AFL-CIO or Change-to-Win (CTW) Web site to find your union's contact information.

  30. UNION PLUS SCHOLARSHIP QUESTIONS

  31. When is the new scholarship application available?

    September.

  32. What is the deadline for applying?

    January 31st.

  33. When will the scholarship winners be posted on the website

    Winners will be posted on the website after the award letters have been mailed to the winners, at the end of May. Usually the winners list is posted on the website the following week after the mailed notification, usually in early June.

 

Explore Union Plus