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View Privacy Policy

Privacy Policy

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The following statement describes Union Privilege's privacy practices for the Union Plus Web site at: If you have any questions, please contact us at our postal address: 1100 1st Street, NE, Suite 850, Washington, DC 20002 or Thanks for your interest and involvement.

Union Privilege was created by the AFL-CIO to provide consumer benefits called the "Union Plus benefits" for current and retired union members and their families.

Union Privilege and Union Plus benefits believes in the importance of your privacy. This privacy policy applies only to information collected online through the Web site and does not describe the ways in which we may collect or use information obtained offline or through any means other than our Web site.  By using or accessing the Union Plus Web site, you are accepting the practices described in this privacy policy.


Our site does not automatically recognize your e-mail address. You only receive e-mail from us if you check a box indicating an interest in a particular e-list. We collect the e-mail addresses of those who communicate with us via e-mail and online forms (including site registration), including those who specifically check a box to subscribe on our online forms (for example, our E-News sign-up form).

Any user who signs up for Union Plus E-News can unsubscribe or manage his/her subscription by linking to the personal URL e-mailed to all subscribers. Every e-mail sent by Union Privilege also includes information about how to stop receiving e-mails from us. When you subscribe, you opt-in to receive Union Plus member benefit offers.

If you sign up for Union Plus emails, you can expect to receive emails from and/or Please update your email address books and "safe" lists as appropriate; these instructions may be helpful. Union Plus E-News is sent on a monthly basis and the Union Plus Leader Update is also sent on a monthly basis.

We never share or sell the e-mail addresses we collect with non-Union Plus benefits organizations.

Mailings & Telemarketing

We also understand that you may prefer not to get more U.S. postal mail or telemarketing calls. To remove your name from Union Plus mailings and telemarketing lists, link to our mail unsubscribe form when you register on teh Union Plus site.

This mail unsubscribe is only for Union Plus mailings and telemarketing. If you want to stop receiving your union publications or other mailings from your national or local union, contact your local and/or international union; Union Plus is not involved with those mailings.

What Information We Collect


When you register on our site, we ask for basic information such as your name, email address and date of birth. Any information we collect helps us better serve you and improve Union Plus programs.

You do not have to provide any personal information on the Union Plus Web site unless you choose to do so. We ask for name, address and comments on our feedback and other forms, but we do not collect any sensitive information like your credit card or Social Security Number.

Certain activities on the Union Plus site - e.g. posting comments or participating in a blog - require you to be a registered user. To become a registered user, we ask you to create a password and provide your email address. The password you create is used to protect your account from unauthorized access.  You may also be asked to provide certain additional information to participate in other Union Plus activities.  For example, in connection with looking for a local provider in your area, we may ask for your zip code.  You may update or correct your personal account information and email preferences at any time by visiting your account profile page.  If you choose to create a password when you register on the Union Plus site, the password is securely encrypted and cannot be retrieved by any party.

For our "Union Benefit Locator" utility and registration, we set cookies. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Cookies are used to help personalize the online experience for the user - based on the action you request. If you submit your union affiliation, you receive a customized home page with your union's eligible Union Plus benefits. We do not share this information with outside organizations.

We do not knowingly collect any information from children under the age of 13.

Usage Information

We may record information about your usage of the Union Plus site, such as when you use the site, the areas of the site you click on and/or participate in, the tags you search for, and whether or not you subscribe to the RSS feed.  If you are registered and logged in, we may associate that information with your account.  A persistent cookie may be used to track this information.  We may use pixel tags and trackable links in HTML-based emails sent to our users to track which emails are opened and/or clicked on by recipients. We may use cookies to deliver and tailor content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an ad.

Comments Posted to Site

Any personal information or content that you voluntarily disclose online (in blog comments, ratings, etc.) becomes publicly available and can be collected and used by others. Your first name and union (not your email address) is displayed to other Union Plus site users when you post comments and other users can contact you through posting comments on the site. You should exercise caution not to provide any personally identifying information or other information that you would not want seen by others.

Personal and Financial Information Security

The Union Plus site has a secure certificate to secure the limited personal information users can choose to provide through our online registration process.  Union Privilege does not collect any credit card information (or Social Security Numbers) on the Union Plus Web site.

Union Privilege has implemented the necessary technology to secure  information that is between your computer and the Union Plus site. Your information is protected with sophisticated encryption technology known as the Secure Socket Layer (SSL) protocol.

How you can be sure?

You can be sure that you have an SSL connection anytime you're surfing the Web if:

  • Your browser's URL or Address line begins with https:// ( rather than http:// )
  • In the bottom panel, left corner of the Netscape browser you have a silver padlock with a gold background
  • In the bottom panel, near center of the Microsoft browser you have a gold padlock with a silver background
  • These web browsers each also have a feature which will warn you upon loading a page with an SSL connection, however this feature can be disabled in which case no warning appears.

What is SSL?

SSL is a communications protocol used on the Internet to establish a secure connection with a web server. This secure connection relies on public key cryptography and requires a digital certificate signed by a trusted authority. When a browser requests an SSL protected link from our Web server, the browser and the server conduct security transactions. During the transactions, the server sends its certificate to the browser, the browser verifies its authenticity, and the server and browser exchange the session keys to be used for bulk encryption of data transmissions between the server and the browser.

Union Privilege takes security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Union Privilege uses personal information only for the purposes for which it was collected and in accordance with this Policy.  We restrict access to personal information to Union Privilege employees, affiliates, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

What privacy policy rules apply when I "click" over to other web sites? includes links to other Web sites, some of which are operated by Union Plus program providers and some of which are not. These sites may also collect personal information, and may have their own privacy policies that differ from, and are not covered by, this privacy policy. It is important that you review any privacy policies on these sites carefully before you use any services or programs offered.

Some of the Union Plus program providers (linked from the Union Plus site) collect credit card information online; while Union Privilege does not directly control the sites developed by our program providers, we ask providers to ensure that any information about union members is treated with the proper security and privacy.
When you click to unaffiliated third-party sites, Union Privilege is not responsible for, and has no control over, the information collection or privacy practices of that site. It is important that you review and understand the privacy policies posted on any linked sites you visit before volunteering any of your personal information.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Other Disclosures

We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws.  Additionally, we may share account or other information when we believe it is necessary to comply with the law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Union Plus service or using the Union Plus name, to prevent bodily harm, to enforce our Terms of Service, or to protect the rights, property or safety of visitors to our site, our customers, the public or Union Privilege.  In the unlikely event that Union Privilege/Union Plus (or substantially all of its assets) is acquired by another entity, information on our visitors would be among the transferred assets.


From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes. If you are concerned about how your information is used, please check back at our Web site periodically.

Effective date: December 1, 2008

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