Consumer Tips

Help to Policyholders Impacted by Severe Weather in Tennessee and Kentucky

Resources are available to MetLife Auto and Home policyholders who have been impacted by the severe weather in Tennessee and Kentucky.


MetLife Auto & Home’s claim organization stands ready to assist their customers impacted by severe weather in Kentucky and Tennessee. As of March 3, there have been reports of at least 22 deaths and heavy damage, particularly in the Nashville area.

Resources Available

MetLife’s National Catastrophe Response Team is ready to handle any incoming claims, and their claim personnel are prepared to:

  • Help customers secure shelter, as needed.
  • Guide customers through temporary repairs.
  • Issue checks for immediate expenses.
  • Promptly compensate customers for any damage to property.

Filing a Property Claim

If you need to file a property claim:

  • Phone: 800-854-6011
  • Fax: 866-743-1546. OR
  • Email: MET_CAT@metlife.com

Catastrophe Response Vehicle Updates

Updates on CAT vehicle locations will be provided as available.

Tips for Staying Safe

These are other resources that can help you stay safe! Please share these links with your family and friends:


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