Union Plus


Please carefully review our Privacy Policy before you begin using the site

Union Privilege (“We”, “Our”, or “Us”) believes in the importance of your privacy. This Privacy Policy describes Union Privilege's privacy practices for the Union Plus website at www.unionplus.org (the “Website”).

By using or accessing our Website, you are accepting the practices described in this Privacy Policy.

If you have any questions, please contact us at our postal address: 1100 First Street, NE, Suite 850, Washington, DC 20002 or info@unionplus.org. Thanks for your interest and involvement.

This Privacy Policy was revised on January 1, 2021.

Privacy Policy

Information Covered under this Privacy Policy

This Privacy Policy applies only to information collected online through the Website.

This Privacy Policy does not describe the ways in which we may collect or use information obtained offline, through your union, or through any means other than our Website.

This Privacy Policy also does not apply when you click over to another website from a link on our Website. When you click to third-party sites, we are not responsible for the information collected or privacy practices of that site. It is important that you review and understand the privacy policies posted on any linked sites you visit before volunteering any of your personal information.

How we Collect Information

We collect information in different ways when you use our Website. We do not knowingly collect any information from children under the age of 13.

Data you Provide on the Website

Personal Information. If you complete the profile section on our Website, or apply for benefits, services, or discounts on our Website, we ask for basic information such as your name, email address, and member benefit interests.

You do not have to provide any personal information on our Website unless you choose to do so, but this information may be necessary to provide you with benefits, services, and discounts offered by Union Privilege.

Email. We collect the email addresses of those who sign up for an account with Union Plus, opt-in to receive Union Plus emails, communicate with us via email, or submit online forms. Emails are sent from info@unionplus.org and/or email@email-unionplus.org. Please update your email address books and "safe" lists as appropriate.

Phone number for Texts. If you subscribe to our text message program, you will receive text messages from us about our benefits and programs. Your carrier's normal messaging, data and other rates and fees will apply to these communications. If you elect to receive text messages, the following terms apply:

By subscribing to Union Plus updates, you consent to receive periodic updates by automatic text message. Text STOP to stop. For Help, text HELP or contact us at info@unionplus.org. Message and data rates may apply. Neither Union Plus nor the participating carriers guarantee that messages will be delivered. Union Plus may discontinue the program at any time without notice.

Information we Collect Automatically. We collect certain information automatically when you interact with our Website. Examples of such information we collect include:

  • Usage Information: Information related to your access to and use of our Website, including the type of browser you use, app version, access times, pages viewed, your IP address, and the page you visited before or after navigating to our Website.
  • Device Information: Information about the computer or mobile device you use to access our Website.
  • Location Information: The approximate location of your device, or the exact location if you give us consent.
  • Information Collected by Cookies and Similar Tracking Technologies: We use cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies are used to help personalize the online experience for the user. For example, if you submit your union affiliation, you receive a customized home page with your union's eligible Union Plus benefits.

    Essential cookies help make a website operate by enabling basic functions like page navigation and access to secure areas of the website. Analytics cookies help website owners understand how users interact with their website, such as which content or pages are popular and how visitors navigate through the site. Analytics cookies may be used by third-parties with whom we contract to help us measure and assess how our users interact with our Website and digital communications. Behavioral marketing cookies track individuals across the web over time and help us bring you benefits offers that you would be interested in.

    We may also use Web beacons (also known as “pixel tags” or “clear GIFs”) which are invisible digital objects embedded in a webpage or email. Web beacons are typically used to monitor your interaction with the webpage or email to help us count visitors, determine whether emails are opened, how long a webpage is viewed, and perform similar functions. Cookies and web beacons do not contain personally identifiable information about you.

Data we Receive from Other Sources. We offer you benefits, services, and discounts through third-party entities (“Benefit Providers”) on our Website. If you elect to receive such benefits, services, or discounts, Benefit Providers may collect personal information about you through your interaction with them, and may share some or all of this data with us to help us provide more effective and personalized service. We will use such information in accordance with each Benefit Providers’ terms for sharing your information with Union Privilege. The Benefit Providers’ own data collection and sharing practices are governed by their privacy policies, not this Privacy Policy.

How we use the Data we Collect

We may use the information we collect to:

  • Create and manage your account;
  • Deliver the information, programs, products and/or services you request;
  • Evaluate and respond to your inquiries and submissions;
  • Provide you with customer support;
  • Communicate with you through various channels, including postal mail, email, telephone, and text message;
  • Customize your experiences and identify you online, including by displaying offers tailored to your interests and/or background;
  • Evaluate and improve our products, services, benefits, and other operations;
  • Protect against and prevent fraud and unauthorized transactions, investigate complaints and claims, and provide other security protections;
  • Comply with and enforce applicable legal obligations, our policies, and our terms and conditions;
  • Perform other business functions consistent with our non-profit mission and serve our membership; and
  • Carry out any other purpose described to you at the time the information was collected.

How we Share your Information

We do not share your personal information without your consent except as described below and elsewhere in this Privacy Policy. We may, however, share aggregated or de-identified information that cannot reasonably be used to identify you.

With Benefit Providers. We offer you benefits, services, and discounts through third-party entities (“Benefit Providers”) on our Website. We may, in certain instances, share your personal information with Benefit Providers, solely in order to support their efforts to make their offers available to you, and for no other purpose. Benefit Providers’ own data collection and sharing practices are governed by their privacy policies, not this Privacy Policy.

With Vendors. We may share personal information with companies or individuals we hire to provide services or perform business functions on our behalf (such as print, mail, texting, or email vendors; web hosting vendors; and consultants) because these vendors need access to the personal information to perform the functions we have requested of them. These vendors are contractually required to treat any personal information we provide as confidential, and to use the personal information only to provide the services we have requested they perform on our behalf.

For Advertising and Analytics Services. When you visit our Website, we may allow third-parties to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Website, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information.

This information may be used by Union Privilege, and others who assist us with the provision or promotion of benefits, to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Platform and other websites, and better understand your online activity. This collection and ad targeting takes place both on our Website and on third-party websites and apps that participate in those ad networks. As a result, you may see certain ads on other websites based on prior activity on our Website, and vice versa.

With your Union. We periodically share account and profile information with your union.

Pursuant to Legal Requirements. We may disclose your personal information (1) if we believe, in our sole discretion, that we are required to do so by law, such as in response to a court order, subpoena, or similar investigative demand; (2) as we deem appropriate or necessary in response to requests for cooperation from a law enforcement agency, taxation authority, or other government agency; and (3) as otherwise required by law.

To Protect Ourselves or Others. We may share account or other information when we believe, in our sole discretion, it is necessary to protect our interests or property; to defend against legal claims or exercise our legal rights; to prevent fraud or other illegal activity perpetrated through the Union Plus service or using the Union Plus name; to prevent bodily harm; to enforce our Terms of Service; or to protect the rights, property or safety of visitors to our Website, our account holders, the public, or Union Privilege.

In Connection with Business Transfers. In the unlikely event that Union Privilege (or substantially all of its assets) is acquired by another entity, or in connection with a direct or indirect reorganization process, such as a sale, merger, consolidation or bankruptcy, information on our visitors would be among the transferred assets.

Your Personal Information Choices

Account information. We can tailor and personalize content based on your preferences and profile. You may update or correct your personal information at any time by logging in and updating your profile pages.

Email and Text. Any user who receives Union Plus emails can unsubscribe using the unsubscribe link provided in every email Union Plus sends. If you subscribe to our text message program, you can unsubscribe by texting STOP.

Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website. Additionally, the opt-out mechanisms described in theTargeted Advertising section below generally rely on cookies to retain your opt-out preferences, so if you reject or erase cookies, your opt-out choices may not function properly.

Targeted Advertising. The Digital Advertising Alliance (DAA) has provided the “AdChoices” mechanism for users to exercise choice about placement of interest-based adds. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

It is important to note that your choice to stop targeted advertising is specific to the browser you are using. If you make a choice to opt-out from one computer and/or browser and you want your opt-out to apply to a different computer and/or browser, you must also opt-out from that computer. It is also important to note that most of these choices are cookie-based. If you delete cookies after making an opt-out choice, you will need to perform the opt-out again.

Data Location. You must consent before we collect the precise location of your mobile device. If you have previously consented, you can revoke that consent at any time through your device’s operating system location preference controls.

Access and Erasure. If you would like to access, correct, or erase your data, please contact us at 1100 First Street, NE, Suite 850, Washington, DC 20002 or info@unionplus.org. We will honor your request to the extent we are able or as required under applicable law.

How we Protect your Data

We use Commercially Reasonable Security Measures. Union Privilege takes certain security measures to help protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Information we Do Not Collect or Share. Union Privilege does not collect full credit card numbers on its Website. No sales take place directly on our Website, but we link to Benefit Provider sites where financial transactions and specific program account information (e.g. the Union Plus Credit Card site) is available.

Your California Privacy Rights

California law permits users of our Website who are California residents to request, once a year, certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To make such a request, please contact us at 1100 First Street, NE, Suite 850, Washington, DC 20002 or info@unionplus.org. Please be sure to put “Shine the Light Request” in the subject line.

Other Information

Applicability of U.S. Law. Union Privilege is based in the United States, is directed to U.S. residents, and processes and stores information in the U.S. If you are located outside of the U.S., we and our service providers may transfer your information to, or store or access your information in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

Do Not Track Signals. We do not currently process or respond to “Do Not Track” signals from your browser. For information about Do Not Track, please visit: https://allaboutdnt.com.

Updates. If our information practices change at some time in the future, we will post the changes to our Website. If you are concerned about how your information is used, please check back to our Website periodically.