Resources are available to MetLife Auto & Home policyholders who have been impacted by Tropical Storm Sally in Alabama, Florida, Louisiana, and Mississippi.
Tropical Storm Sally developed over the weekend and is in the Gulf of Mexico, and rapidly making its way Northwest. MetLife Auto & Home’s claim organization stands ready to assist their customers impacted by Tropical Storm Sally in Alabama, Florida, Louisiana, and Mississippi.
MetLife’s National Catastrophe Response Team is ready to handle any incoming claims, and their claim personnel are prepared to:
- Help customers secure shelter, as needed
- Guide customers through temporary repairs
- Issue advances for immediate expenses
- Promptly compensate customers for any damage to property
MetLife Auto & Home urges residents to pay close attention to local authorities and evacuation orders. Important phone numbers, email addresses, and online resources are included below for policyholders. When disaster strikes, it is critical to contact MetLife as soon as possible and report the claim to the appropriate area.
Reporting Property Damage Losses
If you need to report property damage losses:
- Phone: 800-854-6011
- Fax: 866-743-1546
- Email: MET_CAT@metlife.com
Filing a Flood Claim
If you need to file a flood claim:
- Phone: 877-254-6819
- Email: firstname.lastname@example.org
- Customer website: metlife.managemyfloodpolicy.com
- Agent website: metlife.torrentflood.com
Updates on billing accommodations for impacted policyholders will be provided as they become available.
Tips for Staying Safe
These are other resources that can help you stay safe! Please share these links with your family and friends:
- MetLife Hurricane Support
- Packing a grab-and-go bag in case of disaster
- YouTube — 3 quick hurricane tips
- MetLife Cares Twitter
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MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI.
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