Union Plus
Consumer Tips

Five Facts About AT&T You Should Know

Wondering what sets apart AT&T from other carriers?

Here Are Five Facts You Should Know About AT&T:
 

Exclusive Savings, Just for Union Members
  • With the AT&T wireless discounts through Union Plus,1 union members can save 15% on the monthly service charge of qualified AT&T wireless plans and 20% on select accessories from AT&T.
     
Member-Backed, Member-Endorsed
  • 96% of union members recommend the AT&T wireless discounts through Union Plus,2 according to a recent email survey to program participants.
     
Equipped for Your Lifestyle
  • AT&T offers benefits that support your lifestyle – like same-day screen repair3 and free roaming in Mexico,4 ensuring you can stay connected with those who matter most.

Network Reliability
  • The AT&T network has the fewest dropped calls5 – and covers over 99% of Americans.
     
Union strong wireless
  • Nearly 150,000 union members from the Communications Workers of America are employed at AT&T – the nation's only unionized wireless carrier.
     

 For more information on AT&T, visit UnionPlus.Org/ATT.

115% DISCOUNT ON THE MONTHLY SERVICE CHARGE OF QUALIFIED WIRELESS PLANS: Available only to current members of qualified AFL-CIO member unions, other authorized individuals associated with eligible unions and other sponsoring organizations with a qualifying agreement. Must provide acceptable proof of union membership such as a membership card from your local union, a pay stub showing dues deduction or the Union Plus Member Discount Card and subscribe to service under an individual account for which the member is personally liable. Offer contingent upon in-store verification of union member status. Discount subject to agreement between Union Privilege and AT&T and may be interrupted, changed or discontinued without notice. Discount applies only to recurring monthly service charge of qualified voice and data plans, not overages. Not available with unlimited voice plans. For Family Talk, applies only to primary line. For all Mobile Share plans, applies only to monthly plan charge of plans with 1GB or more, not to additional monthly device access charges. Additional restrictions apply. May take up to 2 bill cycles after eligibility confirmed and will not apply to prior charges. Applied after application of any available credit. May not be combined with other service discounts. Visit UnionPlus.org/ATT or contact AT&T at 866-499-8008 for details.

20% ACCESSORY DISCOUNT: AT&T will apply the Accessory Discount to the prices of select Accessories available through AT&T, which may be modified by AT&T from time to time. The term "Accessory" or "Accessories" means supplementary parts for Equipment (e.g. batteries, cases, earbuds). The Accessory Discount will not apply to Accessories purchased for use with datacentric Equipment such as modems, replacement SIM cards and car kits or to Apple-branded Accessories, and the Accessory Discount may not be combined with any other promotional pricing or offer.
 
2Recommendation claim based on the results of an email survey conducted August 2016 by Union Plus to program participants of the AT&T wireless discounts through Union Plus.
 
3Screen Repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 AM and 7 PM local time, subject to technician’s availability in applicable service area. Claim must be approved by 2 PM local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts and may contain original or non-original manufacturer parts. Declining Deductibles not applicable to screen repair and selecting screen repair option will not impact customer’s Declining Deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available markets are both subject to change at any time.
Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CAN.
 
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MEXICO ROAMING: Eligible domestic postpaid wireless plan required. Data: For use in the United States, Puerto Rico, and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”) and Mexico (together Mexico Roaming Coverage Area (“MRCA”). Data Overage: If you exceed the amount of data in your qualified plan or other allotments during your billing period, overage charges and/or data speed reduction of up to 128Kbps (2G speeds) applies in accordance with the terms of your domestic plan. If your data speed is slowed, all your data use, including audio and video streaming, picture and video messaging, as well as other data use, will be impacted and may not work. See att.com/broadbandinfo for data speed details. UNLIMITED TALK: For phones. Includes calls within the MRCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca or for business customers the applicable Business Agreement). You may be charged for calls to special or premium service numbers. Calls to Other Countries: Select plans also allow calling from/to countries outside the MRCA. Per-minute pay-per-use rates apply unless an International Long Distance service package is added to the line placing the calls. Rates subject to change without notice. For rates see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – For phones. Includes unlimited number of messages up to 1MB in size within and from the MRCA to more than 190 countries for text messages and 120 countries for picture and video messages. AT&T may add, change, and remove included countries at its discretion without notice. Messages sent through applications may incur data or other charges. Details at att.com/text2world. Advanced Messaging – For customers with Advanced Messaging capable devices only. Both sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, and both must have their devices turned on and be within AT&T owned and operated DCA only (third-party coverage and use in Mexico are excluded). Includes unlimited number of messages up to 10MB in size. Additional restrictions apply and can be found at att.com/advancedmessaging. Mexico Service Restrictions: Not available on Wireless Home Phone Services and Connected Devices. Pay-per-use roaming rates will apply. Plan usage or roaming in Mexico not available on Connected vehicles.

GENERAL SERVICE TERMS: Subject to Wireless Customer Agreement (at att.com/wca) or for business customers the applicable Business Agreement. Service not for resale. Credit approval required. Deposit: may be required. Activation and other fees and charges apply. Other Monthly Charges: Apply per line and may include taxes, federal/state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Administrative Fee, and other government assessments (including without limitation a Property Tax Allotment surcharge of $0.20 - $0.45 applied to business customers per number) which are not government required charges. Pricing, promotions, restrictions, and terms subject to change and may be modified or terminated at any time without notice. Coverage and service not available everywhere. You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Usage, and other restrictions apply and may result in service termination. Any service discount described in your organization’s AT&T wireless service agreement (“Business Agreement”) applies only to the monthly plan charge, and not monthly device access charges. For full service terms and conditions visit att.com/wirelessterms or applicable Business Agreement.
 
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Claim based on nationwide carriers’ dropped call performance.