Help to Policyholders Impacted by Hurricane Laura
Resources are available to MetLife Auto & Home policyholders who have been impacted by Hurricane Laura in Texas, Louisiana, and Mississippi.
MetLife Auto & Home’s claim organization stands ready to assist their customers impacted by Hurricane Laura, in Texas, Louisiana, and Mississippi.
Resources Available
MetLife’s National Catastrophe Response Team is ready to handle any incoming claims, and their claim personnel are prepared to:
- Help customers secure shelter, as needed.
- Guide customers through temporary repairs.
- Issue advances for immediate expenses using debit cards and electronic fund transfers.
- Promptly compensate customers for any damage to property.
Filing a Property Claim
If you need to file a property claim:
- Phone: 800-854-6011
- Fax: 866-743-1546
- Email: MET_CAT@metlife.com
Filing a Flood Claim
If you need to file a flood claim:
- Phone: 877-254-6819
- Email: metlifecs@torrentcorp.com
- Customer website: metlife.managemyfloodpolicy.com
- Agent website: metlife.torrentflood.com
Tips for Staying Safe
These are other resources that can help you stay safe! Please share these links with your family and friends:
- Preparing for hurricanes and tropical storms
- Packing a grab-and-go bag in case of disaster
- YouTube — 3 quick hurricane tips
- MetLife Hurricane Support
- MetLife Cares Twitter
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