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New phishing scam targets wireless customers: Here's how to stay safe

Posted on April 18, 2014
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Phone scam

As fraudsters are continually finding new ways to take advantage of both carriers and customers, Union Plus and AT&T remain vigilant about protecting union members from communications fraud.

Recent reports are being received from AT&T Wireless customers of receiving calls that play an automated message telling them to go to a website to redeem a service credit, such as a bill discount or a gift card.

These fraudulent calls are part of a Fake Website Phishing Scam, and are being made to millions of mobile numbers, including consumers, businesses, and across wireless carriers.

What to do:

  • The message may ask that you login to a website using your AT&T website information. Do not provide website login information to the website received in these messages. This information can be used by the scammer to place orders or change account information.
  • Ignore the message. Your AT&T account information should only be used for the AT&T website.
  • Report this activity to AT&T at abuse@att.net.

Union members can stay informed about telecommunications fraud at the Telecommunications Fraud Protection & Prevention from AT&T. This website provides up-to-date information regarding the latest scams, including: identity theft, malware, email fraud, PBX/VM/CPE Fraud, Calling Card Fraud, and more.

 

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