Our Partner Responses to the Coronavirus Pandemic
We'll get through this — together. We're proud to be continuously working as an organization and with our partners to support your families and the health of our communities.
Below you will find updates about the support Union Plus and our partners are providing including offering online tools that support social distancing, billing accommodations for those directly impacted by this pandemic and evolving virtual customer service access.
Union Plus Hardship Help — Here When You Need Us
If your family has been directly impacted by the Coronavirus (COVID-19) pandemic, please visit our Hardship Help Resources.
Participants in our Union Plus Mortgage, Credit Card, Personal Loan or supplemental insurance programs may be eligible for additional hardship assistance through our Mortgage Assistance Program or other Union Plus hardship assistance programs.
LEARN ABOUT UNION PLUS HARDSHIP BENEFITS
Union Plus Job Loss Grant Qualification Period Just Reduced
In response to the Coronavirus (COVID-19) pandemic, the qualification period for Job Loss Grants has been reduced from 90 days to 45 days through September 30, 2020.
LEARN MORE ABOUT OUR JOB LOSS GRANT
Wells Fargo Announces Aid for Customers and Communities Impacted by COVID-19
Wells Fargo has executed its comprehensive response to the Coronavirus (COVID-19) pandemic, which includes offering fee waivers, payment deferrals and other expanded assistance for impacted mortgage customers.
In addition, Wells Fargo is suspending residential property foreclosure sales and evictions at this time
VISIT THE WELLS FARGO CORONAVIRUS RESOURCE PAGE
The Hartford Suspends Policy Cancellations in Response to Coronavirus Pandemic
To offer support during this challenging time, until June 1, 2020, The Hartford will temporarily suspend policy cancellations due to non-payment of premiums for payments due for February, March and April 2020.
AT&T is Offering 24/7 Online Support & Billing Options for Impacted Customers
AT&T has waived pending termination and late payment fees for customers experiencing financial hardship due to the Coronavirus (COVID-19) pandemic, as well as offering 24/7 online customer support.
Union Plus Credit Card
Capital One is here to help cardholders who may be impacted by the Coronavirus (COVID-19) pandemic.
Union Plus Get Your Degree for Free from Your Home
Your education doesn't need to be put on hold because of social distancing. With extended registration and semester dates and additional financial aid options for related expenses, Free College remains a great way to further your education, while keeping safe social distances and remaining healthy.
Unemployed, furloughed, laid off union workers and their extended family members are all eligible to enroll in Free College.
Summer session begins June 1, 2020.
Collette Vacation Tours Changes and Travel Advisories
In response to the current Coronavirus pandemic, all tours through June 30, 2020 have been cancelled.
Complete Your Bachelor's Degree Online for Free
Your education doesn't have to wait because of the Coronavirus pandemic. With our Bachelor's Degree Completion Program, you can finish your Bachelor's Degree for free by enrolling in summer classes, starting May 18, 2020.
MetLife Home & Auto Offers Billing Accommodations for Customers
MetLife Auto & Home® is providing financial relief, preserving coverage in the event of missed payments, and processing claims remotely to ensure social distancing. These measures include non-cancellations of homeowners, renters and auto insurance policies due to non-payment through July 1, 2020 and a 15% credit for April and May for customers who are paid to date.
Please contact MetLife Home & Auto at 855-666-5797 to discuss options available to you.
Thinking of our Pets During the Pandemic
If you're one of these new pet families, (or are ready to take the pet plunge), you probably have some questions — Pets Best is here to help.
- Free Articles and Tips: Check out the Pets Best Blog for free access to articles with tips about virtual pet care, working from home, pet adoption, and more.
- Virtual Resources for Pets Best Customers: Pets Best customers have access to a 24/7 pet helpline where veterinary experts can answer questions about your pet’s health – day or night from the comfort of your home.
Shop Online for Glasses & Contacts
Our vision plans let you shop online for frames and contacts at participating providers like LensCrafters, Target Optical, Glasses.com and ContactsDirect.
Credit Counseling Shifts Online
Our Credit Counseling program has shifted to phone and online services as we weather this pandemic.
Union Plus Personal Loan Program
If you are having trouble making a timely loan payment due to the Coronavirus (COVID-19) pandemic, please call 855-682-9377 for assistance.
Medicare’s Coverage of the Coronavirus
Medicare now covers Coronavirus (COVID-19) testing and covers treatment in outpatient clinics, hospitals, and skilled nursing facilities.
AFL-CIO Coronavirus (COVID-19) Resource Page
The AFL-CIO has compiled a Coronavirus (COVID-19) pandemic resource page with valuable information and updates. In addition, please check out your union's website as they may have additional information and resources.
Helpful Information from the Centers for Disease Control and Prevention (CDC)
Hertz is Offering Free Car Rentals to Healthcare Workers in New York City
Hertz is stepping up and offering essential healthcare workers on the front lines of the Coronavirus (COVID-19) pandemic in New York City free, month-long vehicle rentals* through April 30.
United Auto Workers at Ford and General Motors Work to Build Ventilators — helping to "Stop the Spread" of the Coronavirus (COVID-19)
Both Ford and General Motors have stepped up to build much-needed ventilators for patients across the country suffering from symptoms of the Coronavirus (COVID-19).
United Auto Workers (UAW) International President Rory Gamble noted, "From the days of Rosie the Riveter, UAW members have stepped up during difficult times in this nation’s history for the good of us all."
We salute the efforts of Ford and General Motors and hail the United Auto Workers of America. We send thanks and well wishes — the work they do will saves lives.
Hertz Healthcare Honor:
*Offer valid for one time rental of up to one month from date of pick up and is valid through April 30, 2020 at participating locations. Applicable car classes include economy, compact, mid-size, and full-size, subject to availability. Driver must present valid medical ID from a healthcare system and a valid driver’s license at reservation pick-up. Offer includes base rate, taxes, and fees. Renter is responsible for re-fueling, tolls, add-on services, and any incurred damage. Additional terms apply.