Frequently Asked Questions from Union Leaders

Did you know your union members are automatically eligible for your union's Union Plus benefits from Union Privilege? Make sure you and your members know about these programs - and start using them today!

About Union Privilege
Eligibility
Helping Unions
Union Plus Service
Informing Your Members
More Help For Leaders


Who is Union Privilege and what is the difference between Union Plus and Union Privilege?

Union Privilege is the organization behind the Union Plus programs. In 1986, the AFL-CIO created Union Privilege to provide consumer benefits programs to union members. Union Privilege reports to a board of international union officials who guide our direction.

We use the collective purchasing power of millions of union members to develop the Union Plus programs, which provide more quality, value and service than comparable programs available to the general public.

Do union member dues support Union Privilege?
No dues money goes into the development or operation of any Union Plus program.

How many Union Plus benefits are there and what are they?
Union Privilege has developed over 25 Union Plus benefits. Each international union decides which benefits it will offer to its membership.

Who is eligible for the benefits?
Current and retired union members are automatically eligible for their union's Union Plus benefits.

Family members - including spouses, parents and children - are often eligible for the benefits -- plus some benefits are available in Canada, PR and Guam too.  (Due to different laws, some benefits are not available to Canadian, Puerto Rico or Guam residents.)

How do union members join Union Plus?
There is no Union Plus membership. There is no separate sign up and no enrollment fee for the Union Plus programs.

You offer valuable benefits, but I'm not a union member. How can I join or start a union?
Union Plus benefits are exclusively for union members. Please visit the AFL-CIO Web site for information on how and why people join unions.

What makes Union Plus unique?

  • We report to a board of union officials who guide our direction and oversee our progress.
  • We work with worker-friendly companies.
  • Our staff is unionized.

We also value social responsibility, including philanthropy and supporting the labor movement.

How do your programs help union members?
We offer special assistance to union members who face financial hardship due to a layoff, strike, disability or natural disaster. Union Plus programs are not just about price savings, but also about the extra service and value members and their families receive. Members could save as much as $4,000 annually!

How do Union Plus programs help my union?
Union Plus offers members money-saving benefits together with the reassurance that the union is looking out for members' welfare - both on and off the job. Whether you are trying to organize new members, add more members in an open shop or keep members from leaving the union, the Union Plus benefits can help.

I've heard that using benefits in organizing campaigns can be effective. How?
Benefits are a great way to attract new members - with proven results. Read how your fellow union leaders are using Union Plus benefits in organizing campaigns and recruiting more members at UnionPlus.org/Organizing. You'll also find materials to download to assist with your next campaign.

How does Union Privilege give back to the labor community?
Read more about Union Plus social responsibility, including philanthropy and supporting the labor movement.

What do I do if I have a complaint?
First, we recommend you contact the Union Plus program provider. Customer service information is available on all the benefits pages. We monitor these calls to ensure our procedures are followed, and our standards are met.

Still need help with resolution of a problem? The Union Plus Member Advocacy Program, staffed by OPEIU Local 2 union members, is here to help you resolve any problems you have with a Union Plus program. Contact us at 1-800-472-2005 (8:30 a.m. - 4:30 p.m. ET, weekdays) or complete the Union Plus Feedback Form

I no longer wish to receive mail from Union Privilege. How do I remove my name from your list?
It's quick and easy. Complete the Union Plus site registration (click here) and you can unsubscribe from Union Plus mailings.

What are the best ways to inform my members about the benefits?

Here are six simple things you can do. Most importantly, we'd like YOU to USE the programs. Test them out and let us know what you think.

  1. Sign up for free e-newsletters at UnionPlus.org/Enews and tell your members to visit the site too. Email is the perfect way to stay informed about all your union's benefits.
  2. Order free brochures and distribute them to your members at meetings, in new member welcome kits, and in mailings. Place your order at UnionPlusLeaders.org or call 1-800-472-2005 (8:30 a.m. - 4:30 p.m. ET, weekdays). 
  3. Place the two-pocket Union Plus brochure display in a high-traffic union member area such as a lunchroom, union hall or training center. Order your free display (one for each 500 members, please) at UnionPlusLeaders.org or call 1-800-472-2005 (8:30 a.m. - 4:30 p.m. ET, weekdays).
  4. Post a Union Plus link on your union's home page. Union webmasters tell us that a "Member Discounts & Benefits" section is typically the most popular section on their Web sites.
  5. If you have a union newsletter or other publication, place an ad or article about the benefits in it. You can find ads and articles at UnionPlusLeaders.org or call us at 1-800-472-2005 (8:30 a.m. - 4:30 p.m. ET, weekdays).

Where can I go for more help?