Dealing With Cracked Screens Just Got a Lot Easier
Cracked the screen on your phone and worried about the cost to fix or replace it?
Starting November 15, AT&T customers insured under any of the company’s device protection programs, will be able to get their screens replaced for just $891 – eliminating the need to shell out hundreds of dollars to repair a damaged screen or get a new phone.
The new screen repair option is included in all of AT&T’s device protection products as a part of the monthly charge. You only need to pay the $89 deductible to take advantage of the screen repair.
Eligibility for the new repair option is limited to select markets and phones – devices such as the Samsung Galaxy S7, iPhone SE and iPhone 6s are eligible, but others, such as the Samsung Galaxy Note3, are not. Still, for customers looking for a viable alternative to get their cracked screens fixed, AT&T’s new repair option offers a lot of benefits.
Benefits of AT&T's new screen repair option include the following:
- Same-day screen repair – get your phone fixed the same day the damage occurs, subject to appointment availability
- Convenient scheduling – schedule an Asurion-certified technician to come directly to you for repair
- One-year repair warranty – so you can feel confident about the service provided
Not yet with AT&T? In addition to the new repair option – as a union member, you can save 15% on the monthly service charge of qualified wireless plans2 and 20% off select accessories3 with the AT&T wireless discounts through Union Plus. You can also take advantage of other offers like getting up to $650 in bill credits4 when you switch to AT&T. Current AT&T customers can also take advantage of the AT&T wireless discounts through Union Plus.
Ready to start saving? Shop online, or download the coupon and head to your local AT&T store.
1Screen Repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 AM and 7 PM local time, subject to technician’s availability in applicable service area. Claim must be approved by 2 PM local time to be eligible for same day repair. Repairs are performed by an Asurion-certified technician and come with a 12-month warranty. Repairs may use new or refurbished parts and may contain original or non-original manufacturer parts. Declining Deductibles not applicable to screen repair and selecting screen repair option will not impact customer’s Declining Deductible eligibility. Some colors of eligible devices are not covered. Eligible devices and available markets are both subject to change at any time.
Mobile Insurance and Multi-Device Insurance are underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300, in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.), a licensed agent of CAN.
215% ON THE MONTHLY SERVICE CHARGE OF QUALIFIED WIRELESS PLANS: Available only to current members of qualified AFL-CIO member unions, other authorized individuals associated with eligible unions and other sponsoring organizations with a qualifying agreement. Must provide acceptable proof of union membership such as a membership card from your local union, a pay stub showing dues deduction or the Union Plus Member Discount Card and subscribe to service under an individual account for which the member is personally liable. Offer contingent upon in-store verification of union member status. Discount subject to agreement between Union Privilege and AT&T and may be interrupted, changed or discontinued without notice. Discount applies only to recurring monthly service charge of qualified voice and data plans, not overages. Not available with unlimited voice plans. For Family Talk, applies only to primary line. For all Mobile Share plans, applies only to monthly plan charge of plans with 1GB or more, not to additional monthly device access charges. Additional restrictions apply. May take up to 2 bill cycles after eligibility confirmed and will not apply to prior charges. Applied after application of any available credit. May not be combined with other service discounts. Visit UnionPlus.org/ATT or contact AT&T at 866-499-8008 for details.
320% ON SELECT ACCESSORIES: AT&T will apply the Accessory Discount to the prices of select Accessories available through AT&T, which may be modified by AT&T from time to time. The term "Accessory" or "Accessories" means supplementary parts for Equipment (e.g. batteries, cases, earbuds). The Accessory Discount will not apply to Accessories purchased for use with datacentric Equipment such as modems, replacement SIM cards and car kits or to Apple-branded Accessories, and the Accessory Discount may not be combined with any other promotional pricing or offer.
4Limited time (ends 3/31/17 in Puerto Rico). Each line requires an eligible port-in, trade-in, purchase, service, and final bill submission. Credits may not equal all costs of switching. Eligible port-in: From eligible carrier (excludes Cricket and select others) on their term agreement or device plan (excludes third-party agreements). Must buy eligible smartphone in same transaction. Eligible Purchase/Service: Smartphone on AT&T Next or AT&T Next Every Year Installment Agreement with eligible service (excludes prepaid, Lifeline, Residential Wireless, and select discounted plans). Account and service must remain active and in good standing for 45 days. Tax due at sale. Down payment may be required. If service is canceled, installment agreement balance (up to $950) is due. Limit: Purchase limits apply. Trade-in: Select locations. Must be smartphone on line ported, be in good working condition with minimum $5 trade-in value, and meet AT&T Trade-in program requirements. Trade-in Credit: Instant credit or private label AT&T Promotion Card issued by MetaBank™ or CenterState Bank of Florida NA, via license from Visa U.S.A. Inc. (may take 3 weeks to receive). Credit and Card valid for 5 months and for use only to purchase AT&T products and service in AT&T-owned retail stores, at att.com, or to pay wireless bill. At participating dealers get credit (with additional terms) for use at dealer. Final Bill: Must go to att.com/helpyouswitch and upload or mail final bill within 60 days showing Early Termination Fee (ETF) or device balance (including lease purchase costs) on number ported. Final Credit: Total amount equals device balance/ETF (excludes taxes, fees, service, and other charges) up to $650 minus trade-in. Get up to $640 for device plan balance or up to $340 for ETF. Within 4 weeks after meet eligible requirements, are mailed AT&T Promotion Visa Prepaid Card issued by CenterState Bank of Florida NA, via license from Visa U.S.A. Inc. Not redeemable for cash and non-transferable. For use at U.S. locations where Visa cards are accepted through date printed on card (minimum 150 days). Additional cardholder terms and conditions apply and are provided with Prepaid Card. See att.com/switch for offer details.
GENERAL WIRELESS SERVICE: Subject to Wireless Customer Agreement (att.com/wca). Services are not for resale. Deposit may be required. Credit approval, activation ($20), and other fees, monthly, overage and other charges, usage and other restrictions per line apply. Pricing, promotions, and terms subject to change and may be modified or terminated at any time without notice. Coverage and service not available everywhere. You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other restrictions apply and may result in service termination.